We Measure Performance...You Stay Competitive

Phillip Townsend Associates is a global leader in providing discrete benchmarking services and cost analytics for corporations as well as entire industries. Our Clients seek to know how their costs and operational performance compare with those of their industry competitors. We also provide services and monitoring tools to enable companies to continuously track and compare their internal costs across business units or functional departments. We work under rigidly controlled confidentiality and in highly competitive market environments.

There are few aspects of daily living that do not involve some type of constant measurement or comparison. Whether it is a report card, a test score, a scoreboard at a sporting event, mapping directions, following a recipe, the price of fuel or a loaf of bread, in business, in science, in medicine, in law, in politics, in sports, in school, you name it, we are always measuring it and comparing it to some other number or value. This comparison process enables people to rank their performance, make decisions, change or improve their behavior.

Businesses, of all sizes, compare performance data throughout their operations. Financial data, accounting, capital resource allocation, raw materials, purchasing, production/manufacturing, fabrication, supply chain, distribution, overhead, sales and marketing, human resources-all of these common business functions have a need to constantly measure performance. The terms cost comparison, metrics management, measuring performance, outcome measurement, benchmarking, standard deviation, peer grouping, qualitative/quantitative analysis, best practices, gap analysis, and benchmarking are all terms synonymous with knowing what you look like against your peers/competitors or simply how you are performing from one time period to another. The bottom line is that every organization, and everybody in it, is constantly measuring or being measured against a standard, a goal or a benchmark.

Phillip Townsend Associates Inc.

523 North Sam Houston
Parkway East, Suite 500
Houston, Texas 77060

Phone: (281) 873-8733
Fax: (281) 872-4914
Email Inquiries