Phillip Townsend Associates

Industry-Focused Benchmarking

Phillip Townsend Associates has been the innovator in peer group benchmarking for a wide variety of industries. We manage a proven process that enables competing companies to accurately measure their costs and selected performance data against that of their industry peers. Managing such a process requires an independent expert who can maintain rigid confidentiality, comply with all legal and regulatory guidelines and validate data to insure that it is truly comparable. When all data has been collected, validated and concisely formatted, our greatest value is delivered when we present the data to each of the participants in a format that is both meaningful and actionable.

• How does it work?
• What is the process?
• What will the results look like?
• Examples of analytical support
• Improvement Workshops surveys

Basic Steps in Benchmarking: