Phillip Townsend Associates

Intra-Company Benchmarking

Our projects cross functional, operating and organizational barriers in providing an "enterprise wide" comparisons that management can use to make decisions and course corrections that will have a competitive impact.

The metrics covered in our programs will undoubtedly continue to change over time as participants find that some of the information is not meaningful or as the environment in which the industry operates changes. Participants are encouraged to propose new metrics in the context of group participant meetings or privately to Phillip Townsend Associates. Suggestions regarding new metrics are presented to participants for feedback and willingness to provide data.

We utilize our own data collection and formatting system called Townsend Advanced Benchmarking Services (TABS®). A complete description of all data input items is provided in the final Data Document for each program. Across the entire enterprise, cost and performance information can be precisely categorized and define for any aspect of the your business: