Phillip Townsend Associates

Why Trust?

The foundation of our value to our Clients lies in trust - the trust that we will maintain the utmost confidentiality in the treatment and the storage of all the information that we receive from our participating Clients.

All corporate participants are understandably eager to insure that a security of inputs is maintained. Phillip Townsend Associates shares this concern. All parties are also eager to insure that study results are available only to study participants. To fully address these concerns, we prepare a Statement of Confidentiality for each benchmarking program.

Phillip Townsend Associates has strictly enforced, well-defined security procedures for processing confidential information. We have also closely scrutinized the employees who work with client data. They are asked to review and sign a "Statement on Confidentiality." We work under the full awareness that should a lapse in security occur, the detrimental impact on Phillip Townsend Associates would be devastating in that our Clients/participants would not be willing to conduct future business with us.