Benchmarking Done Right
Learn why businesses fail at benchmarking

Phillip Townsend Associates helps companies develop a competitive strategy for benchmarking internally as well as across their industry. Learn about the pitfalls and traps we help you avoid.


Our Solutions
Industry and Intra-Company Benchmarking

We provide a full range of benchmarking solutions in two categories: industry and intra-company, across entire industry clusters, business units and the entire scope of business operations.


Global Clients
44 Countries, 75 programs, 36 products

Our clients are the world's biggest companies - from the Americas, Europe, the Middle-East and Asia. Learn why we're trusted by the best, from the process industries to digital innovation in banking.

Welcome to PTAI

Phillip Townsend Associates is a global benchmarking service firm headquartered in Houston, Texas . Established in 1972 as a plastics industry information source, we expanded our business focus to encompass a full spectrum of benchmarking services. We have work in over 30 countries in a variety of industries.

All of our benchmarking programs are custom designed for specific clients to deliver validated, comparative information used to make decisions and take actions to improve performance across the enterprise.




“We were making the wrong decisions based on assumptions that we had held to be true. The PTAI analysis revealed that we were not as competitive as we had believed. Our performance paradigms clearly had to be changed at the top and throughout the organization.”

CEO, Oil & Gas Services Company